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What should I do when my Birmingham home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your family – against the many risks you might face, like theft, fire, and flooding. Although your home might be prepared, that doesn’t automatically mean you are. Do you understand what to do if your Birmingham home alarm system goes off? The blasting of an alarm is often startling, disorienting, and could incite panic. Your best bet is to stay composed and adhere to these easy guidelines.

Steps to Take When Your Home Alarm System In Birmingham Sounds

You never want to be in this dilemma, but it’s also the reason why you installed a home alarm system originally. You’re woken up in the wee hours of the morning with the distinct blasting of an alarm after a home security component has been triggered. So what are you going to do?

  1. Don’t panic. This is easier said than done when your home security alarm is blaring, and your heart is beating rapidly. But staying calm is the best way to assess what is happening. Avoid the temptation of trying to manage the emergency on your own instead permit your monitoring staff and first responders to carry out their job.
  2. Take care of your loved ones. Your priority should be your family and moving them to safety. If you are dealing with a burglary, this might involve moving to an appointed safe zone as far away from access points as possible. The invader was likely already frightened away by the alarm, but it’s always smart to be extra careful. If there’s fumes or flames, please leave your residence without delay.
  3. Grab your smartphone. Most individuals keep their cell phones with them at all times these days, but you could neglect to pick it up during an emergency. Try to remember it. You’ll have the opportunity to stay connected with your monitoring experts and obtain alerts through your home security app.

Work With Your Round-the-clock Monitoring Specialists

The moment your home alarm system in Birmingham goes off, your 24/7 monitoring professionals will spring to action. Their first step is to verify your alarm, and that includes reaching out to you. The protocol they follow is based on the type of emergency. For example, if the emergency is is for medical reasons, one attempt will be made to reach you before first responders are sent out. In the event of an intrusion - the most frequent kind of alarm - a monitoring professional will abide by these steps to contact you:

  • An effort will be made to reach you through the central command panel. You will typically be requested to provide a passcode.
  • If that doesn’t get a response, a call is made to your principal contact number.
  • A second number or first emergency contact is called next.
  • If you still can’t be reached, local police are dispatched.
  • Your monitoring agents will try to reach you again after authorities are contacted.

If you're not in a position to converse with monitoring agents, don’t fret. Assistance will still be dispatched even if you're unable to substantiate the emergency.

Prepare for any situation with a Vivint home alarm system in Birmingham

Stay ready for any situation with a modern home alarm system in Birmingham from Vivint. Dial (205) 973-4125 to start designing your home’s security today.